{"id":3,"date":"2026-06-04T20:55:59","date_gmt":"2026-06-04T20:55:59","guid":{"rendered":"https:\/\/megpas.com\/?page_id=3"},"modified":"2026-10-26T21:08:51","modified_gmt":"2026-10-26T21:08:51","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/megpas.com\/?page_id=3&lang=en","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32a06637 e-con-full e-flex e-con e-parent\" data-id=\"32a06637\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2645558b elementor-widget elementor-widget-text-editor\" data-id=\"2645558b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Welcome to megpas.<\/p>\n<p data-pm-slice=\"1 1 []\">Our website address is: https:\/\/megpas.com.<\/p>\n<p>We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, contact us, or subscribe to our newsletter.<\/p>\n<p>Our online shop sells candle-making supplies, including candle molds, wax, wicks, dyes, fragrances, and related accessories to customers in France and the European Union.<\/p>\n<p>We process personal data in accordance with the General Data Protection Regulation (EU) 2016\/679 (GDPR), the French Data Protection Act (<em>Loi Informatique et Libert\u00e9s<\/em>), and other applicable data protection laws.<\/p>\n<h2 data-pm-slice=\"1 1 []\">1. What personal data do we collect?<\/h2>\n<p>Depending on how you interact with our website, we may collect the following categories of personal data.<\/p>\n<h3>1.1. Information you provide when placing an order<\/h3>\n<p>When you purchase candle molds, wax, fragrances, wicks, or other accessories, we may collect:<\/p>\n<ul data-spread=\"false\">\n<li>\n<p>First and last name<\/p>\n<\/li>\n<li>\n<p>Billing address<\/p>\n<\/li>\n<li>\n<p>Delivery address<\/p>\n<\/li>\n<li>\n<p>Email address<\/p>\n<\/li>\n<li>\n<p>Telephone number, if required for delivery<\/p>\n<\/li>\n<li>\n<p>Order details and purchase history<\/p>\n<\/li>\n<li>\n<p>Payment status and transaction references<\/p>\n<\/li>\n<li>\n<p>Information relating to returns, refunds, or customer service requests<\/p>\n<\/li>\n<\/ul>\n<p>Payment card details are processed by our payment service provider. We do not intentionally store full payment card numbers or security codes on our own systems.<\/p>\n<h3>1.2. Information you provide when contacting us<\/h3>\n<p>When you contact us by email, through a contact form, or through another customer support channel, we may collect your name, contact details, order information, and the content of your message.<\/p>\n<p>We use this information to respond to your enquiry and provide customer support.<\/p>\n<h3>1.3. Newsletter and marketing information<\/h3>\n<p>If you subscribe to our newsletter, we may collect your email address, your subscription preferences, and information about your consent or withdrawal of consent.<\/p>\n<p>If you receive marketing communications from us, we may also process information necessary to manage your preferences and unsubscribe requests.<\/p>\n<h3>1.4. Website usage and technical information<\/h3>\n<p>When you browse our website, certain technical information may be collected, depending on the website features and cookies you have accepted.<\/p>\n<p>This may include:<\/p>\n<ul data-spread=\"false\">\n<li>\n<p>IP address<\/p>\n<\/li>\n<li>\n<p>Browser type and version<\/p>\n<\/li>\n<li>\n<p>Device and operating system information<\/p>\n<\/li>\n<li>\n<p>Pages visited and interactions with our website<\/p>\n<\/li>\n<li>\n<p>Referral information<\/p>\n<\/li>\n<li>\n<p>Cookie identifiers and consent preferences<\/p>\n<\/li>\n<li>\n<p>Website performance and security logs<\/p>\n<\/li>\n<\/ul>\n<p>We use this information only for the purposes and under the legal bases described in this policy.<\/p>\n<h2>2. Why do we collect your personal data?<\/h2>\n<p>We process personal data for the following purposes:<\/p>\n<p><strong>Processing and fulfilling orders<\/strong><\/p>\n<p>To accept payments, prepare and ship orders, communicate delivery information, manage returns and refunds, and provide after-sales support.<\/p>\n<p><strong>Customer service<\/strong><\/p>\n<p>To answer questions about our products, including candle molds, wax, wicks, fragrances, and other candle-making supplies.<\/p>\n<p><strong>Managing customer accounts<\/strong><\/p>\n<p>If our website offers customer accounts, we use the necessary information to create and manage accounts and provide account-related services.<\/p>\n<p><strong>Sending newsletters and marketing communications<\/strong><\/p>\n<p>To send product updates, promotions, new product announcements, and other marketing communications where legally permitted.<\/p>\n<p><strong>Operating and improving our website<\/strong><\/p>\n<p>To maintain website functionality, understand website performance, and improve the shopping experience where permitted by law.<\/p>\n<p><strong>Preventing fraud and protecting security<\/strong><\/p>\n<p>To detect suspicious transactions, protect our website, and prevent misuse of our services.<\/p>\n<p><strong>Complying with legal obligations<\/strong><\/p>\n<p>To maintain accounting records, meet tax obligations, respond to lawful requests, and comply with applicable consumer and business laws.<\/p>\n<h2>3. What is the legal basis for processing your data?<\/h2>\n<p>Under the GDPR, we process your personal data on one or more of the following legal bases:<\/p>\n<ul data-spread=\"false\">\n<li>\n<p><strong>Performance of a contract:<\/strong> To process your order, arrange delivery, manage payment, and provide customer support related to your purchase.<\/p>\n<\/li>\n<li>\n<p><strong>Legal obligations:<\/strong> To comply with accounting, tax, and other applicable legal requirements.<\/p>\n<\/li>\n<li>\n<p><strong>Consent:<\/strong> To send newsletters where consent is required and to use non-essential cookies or similar tracking technologies where prior consent is required.<\/p>\n<\/li>\n<li>\n<p><strong>Legitimate interests:<\/strong> To secure our website, prevent fraud, manage customer relationships, and improve our services, provided these interests do not override your rights and freedoms.<\/p>\n<\/li>\n<\/ul>\n<p>Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.<\/p>\n<h2>4. Who has access to your personal data?<\/h2>\n<p>We do not sell your personal data.<\/p>\n<p>We may share relevant personal data with trusted service providers where necessary to operate our shop and fulfil our legal obligations. These may include:<\/p>\n<ul data-spread=\"false\">\n<li>\n<p><strong>E-commerce and website hosting providers:<\/strong> To operate and maintain our online shop.<\/p>\n<\/li>\n<li>\n<p><strong>Payment service providers:<\/strong> To process payments securely.<\/p>\n<\/li>\n<li>\n<p><strong>Delivery and logistics companies:<\/strong> To deliver your orders and provide tracking information.<\/p>\n<\/li>\n<li>\n<p><strong>Accounting and invoicing providers:<\/strong> To maintain business records and comply with tax requirements.<\/p>\n<\/li>\n<li>\n<p><strong>Email and newsletter providers:<\/strong> To send transactional emails and, where permitted, marketing communications.<\/p>\n<\/li>\n<li>\n<p><strong>Website analytics and advertising providers:<\/strong> If used, to measure website performance or manage advertising in accordance with applicable consent requirements.<\/p>\n<\/li>\n<li>\n<p><strong>Professional advisers and public authorities:<\/strong> Where disclosure is necessary to comply with the law or protect our legal rights.<\/p>\n<\/li>\n<\/ul>\n<p>These providers may process personal data only as permitted by applicable law and the relevant contractual arrangements.<\/p>\n<p>We do not authorise our service providers to use your personal data for their own unrelated marketing purposes.<\/p>\n<h2>5. International transfers of personal data<\/h2>\n<p>We primarily aim to process personal data within the European Economic Area (EEA).<\/p>\n<p>However, some of our service providers may process or store personal data outside the EEA, depending on the services we use.<\/p>\n<p>Where personal data is transferred outside the EEA to a country without an applicable adequacy decision, we will implement an appropriate safeguard recognised under the GDPR, such as Standard Contractual Clauses, where required.<\/p>\n<p>You may contact us for further information about relevant international transfers and the safeguards applied.<\/p>\n<h2>6. How long do we keep your personal data?<\/h2>\n<p>We retain personal data only for as long as necessary for the purposes described in this policy, taking account of applicable legal retention periods.<\/p>\n<p>Our retention periods may include:<\/p>\n<ul data-spread=\"false\">\n<li>\n<p><strong>Order and customer service information:<\/strong> For the time necessary to fulfil orders, manage customer relationships, and handle disputes.<\/p>\n<\/li>\n<li>\n<p><strong>Accounting and invoicing records:<\/strong> For the applicable statutory retention period. In France, certain accounting documents must generally be retained for 10 years.<\/p>\n<\/li>\n<li>\n<p><strong>Customer account information:<\/strong> For as long as your account remains active, subject to applicable retention requirements and our account deletion procedures.<\/p>\n<\/li>\n<li>\n<p><strong>Newsletter information:<\/strong> Until you unsubscribe or withdraw consent, subject to any limited retention needed to maintain suppression records or demonstrate compliance.<\/p>\n<\/li>\n<li>\n<p><strong>Contact form and enquiry information:<\/strong> For the time necessary to respond to your enquiry and manage any resulting follow-up.<\/p>\n<\/li>\n<li>\n<p><strong>Cookies and related information:<\/strong> According to the applicable retention periods and the type of cookie or tracking technology used.<\/p>\n<\/li>\n<li>\n<p><strong>Security and technical logs:<\/strong> For a limited period appropriate to security, troubleshooting, and legal requirements.<\/p>\n<\/li>\n<\/ul>\n<p>Where data is no longer required, we will delete it or anonymise it, unless we are legally required to retain it.<\/p>\n<h2>7. Your rights under the GDPR<\/h2>\n<p>If you are located in France or elsewhere in the European Union, you may have the following rights under applicable data protection law:<\/p>\n<p><strong>Right of access:<\/strong> You can request confirmation of whether we process your personal data and obtain a copy.<\/p>\n<p><strong>Right to rectification:<\/strong> You can ask us to correct inaccurate or incomplete information.<\/p>\n<p><strong>Right to erasure:<\/strong> You can request deletion of your personal data in circumstances provided by law.<\/p>\n<p><strong>Right to restriction:<\/strong> You can ask us to restrict processing in certain circumstances.<\/p>\n<p><strong>Right to data portability:<\/strong> Where applicable, you can request your data in a structured, commonly used, machine-readable format.<\/p>\n<p><strong>Right to object:<\/strong> You can object to processing based on our legitimate interests. You also have an unconditional right to object to processing of your personal data for direct marketing.<\/p>\n<p><strong>Right to withdraw consent:<\/strong> Where processing is based on consent, you may withdraw it at any time.<\/p>\n<p><strong>Right to provide instructions concerning your personal data after death:<\/strong> Where applicable under French law, you may give instructions concerning the retention, deletion, and communication of your personal data after your death.<\/p>\n<p>To exercise your rights, please contact us at:<\/p>\n<p><strong>Email:<\/strong> contact@megpas.com<\/p>\n<p>We may need to verify your identity before responding to certain requests. We will respond within the time limits established by applicable law, generally within one month of receiving your request, subject to lawful extensions where permitted.<\/p>\n<p>You can also lodge a complaint with the French data protection authority:<\/p>\n<p>Commission Nationale de l&#8217;Informatique et des Libert\u00e9s (CNIL)<\/p>\n<p>Website: <a href=\"https:\/\/www.cnil.fr\/\" data-rich-text-autolink=\"\" target=\"_blank\" rel=\"noopener\">https:\/\/www.cnil.fr\/<\/a><\/p>\n<h2>8. Cookies and similar technologies<\/h2>\n<p>Our website may use cookies and similar technologies to provide essential shopping functions, remember your preferences, and, where applicable, analyse website traffic or support advertising.<\/p>\n<p>Cookies may be used for the following purposes:<\/p>\n<p><strong>Strictly necessary cookies<\/strong><\/p>\n<p>These support essential website functions, such as maintaining your shopping basket, securing your session, processing checkout, and remembering your cookie preferences.<\/p>\n<p><strong>Preference cookies<\/strong><\/p>\n<p>These may remember settings such as language or other choices you make on our website, where applicable.<\/p>\n<p><strong>Analytics cookies<\/strong><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit;\">If used, these help us understand how visitors use our website and identify opportunities to improve its performance.<\/span><\/p>\n<p><strong>Marketing and advertising cookies<\/strong><\/p>\n<p>If used, these may help measure advertising effectiveness or provide more relevant advertising.<\/p>\n<p>Non-essential cookies and trackers that require consent will only be activated after you have given valid consent. You can refuse them without being prevented from accessing the essential functions of our website.<\/p>\n<p>You can manage your cookie preferences through our cookie banner or the cookie settings link available on our website, where provided. You may change or withdraw your consent at any time.<\/p>\n<p>Our actual use of cookies depends on the technologies and third-party services installed on our website.<\/p>\n<h2>9. Email marketing and newsletters<\/h2>\n<p>If you subscribe to our newsletter, we may send you emails about:<\/p>\n<ul data-spread=\"false\">\n<li>\n<p>New candle molds and candle-making accessories<\/p>\n<\/li>\n<li>\n<p>New wax, wicks, dyes, and fragrance products<\/p>\n<\/li>\n<li>\n<p>Special offers and promotions<\/p>\n<\/li>\n<li>\n<p>Product launches and shop updates<\/p>\n<\/li>\n<li>\n<p>Other relevant news about our shop<\/p>\n<\/li>\n<\/ul>\n<p>We will obtain your consent where required by law.<\/p>\n<p>Where French law permits marketing to existing customers concerning similar products, we may rely on that legal exception, provided all applicable conditions are met and a simple, free way to opt out is offered.<\/p>\n<p>Every marketing email will include an unsubscribe option. You may also request removal from our marketing list by contacting us directly.<\/p>\n<p>Unsubscribing from marketing communications will not prevent us from sending essential emails relating to your orders, payments, deliveries, or customer service.<\/p>\n<h2>10. How do we protect your personal data?<\/h2>\n<p>We take reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction.<\/p>\n<p>Depending on our systems and the services we use, these measures may include secure website connections, restricted access, appropriate authentication, secure payment processing, and regular system maintenance.<\/p>\n<p>Although we take reasonable precautions, no method of transmission or electronic storage can be guaranteed to be completely secure.<\/p>\n<h2>11. Children&#8217;s privacy<\/h2>\n<p>Our website is intended for customers purchasing candle-making supplies and is not specifically directed at children.<\/p>\n<p>We do not knowingly collect children&#8217;s personal data for marketing purposes. If we become aware that we have collected personal data unlawfully, we will take appropriate steps to address the situation.<\/p>\n<h2>12. Third-party websites and services<\/h2>\n<p>Our website may contain links to third-party websites or use external services, such as payment providers, delivery tracking services, or social media platforms.<\/p>\n<p>Those third parties may process personal data in accordance with their own privacy policies. We are not responsible for the privacy practices of independent third-party websites.<\/p>\n<p>We encourage you to review their privacy policies before providing personal information.<\/p>\n<h2>13. Automated decision-making<\/h2>\n<p>We do not intend to make decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you.<\/p>\n<p>If this changes, we will provide any information required by applicable data protection law.<\/p>\n<h2>14. Changes to this Privacy Policy<\/h2>\n<p>We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers, or legal obligations.<\/p>\n<p>The latest version will be published on our website with its updated date. We encourage you to review this page periodically.<\/p>\n<h2>15. Contact us<\/h2>\n<p>If you have any questions about this Privacy Policy or how we handle your personal data, please contact:<\/p>\n<p><strong>Megpas<\/strong><\/p>\n<p>Address:\u00a0 Rue de la basilique, 25000, Besancon<\/p>\n<p>Email: contact@megpas.com<\/p>\n<p>Website:\u00a0https:\/\/megpas.com<\/p>\n<p>SIRET number:\u00a0901529743<\/p>\n<p>We will do our best to address your questions and respond to requests concerning your personal data.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Welcome to megpas. Our website address is: https:\/\/megpas.com. We are committed to protecting your personal data and respecting your privacy. 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Our website address is: https:\/\/megpas.com. We are committed to protecting your personal data and respecting your privacy. 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